Effective Date: May 2025
At Dreaming Blue, your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Greek law.
Data Controller
The data controller responsible for your personal data is Dreaming Blue.
Personal Data We Collect
We may collect and process the following types of personal data:
Identification Information: Full name, nationality, passport or ID number (for legal maritime requirements).
Contact Information: Email address, phone number.
Booking Information: Trip dates, selected services, payment details.
Technical Information: IP address, browser type, location data, and other device data collected through cookies (see “Cookies” section).
Communication Records: Emails or messages exchanged with us.
We do not collect or process special categories of personal data (e.g., race, religion, health) unless you voluntarily provide such data and it is necessary for our service (e.g. accessibility requests).
How We Use Your Data
We process your data for the following purposes: to process and manage bookings (We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your booking), to verify your identity in compliance with port and maritime laws, to contact you about your reservation or respond to inquiries, to improve our services and user experience, to comply with legal obligations and law enforcement requests.
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you accordingly. We may also use anonymized data for analytical purposes. We may disclose your personal information for any other purpose with your consent.
Legal Basis for Processing
We process your personal data only when one or more of the following applies: you have given explicit consent, processing is necessary for the performance of a contract (e.g. your booking), processing is necessary for compliance with a legal obligation, processing is necessary for our legitimate business interests, provided your rights do not override them.
Data Sharing and Third Parties
We do not sell your personal data. We may share data with trusted third parties such as payment processors, legal or governmental authorities when required by law, IT and web service providers for hosting and functionality purposes. All third parties are bound by confidentiality and data protection obligations.
Data Retention
Your personal data will be retained for no longer than necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law (e.g. for tax or maritime safety regulations).
Data Security
We implement technical and organizational measures to ensure the security and confidentiality of your personal data. These include secure servers, data encryption, restricted access, and regular system monitoring. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.
Your Rights
Under the GDPR, you have the right to: access your personal data, correct inaccurate or outdated data, request deletion (“right to be forgotten”), restrict or object to data processing, data portability (receive your data in a structured format), withdraw consent at any time, where processing is based on consent, lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr). To exercise any of these rights, please contact us.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance. These may collect information such as your device type, browser, preferences, and browsing activity. You may configure your browser to decline some or all cookies. However, this may impact website functionality. We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Links to Third-Party Sites
Our site may include links to third-party websites. Dreaming Blue has no control over the content or privacy practices of these sites and is not responsible for their policies or actions. We encourage you to review their respective privacy policies.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us personal data, please contact us for deletion.
Policy Updates
This Privacy Policy may be updated periodically to reflect legal or operational changes. When changes are made, we will revise the “Effective Date” at the top. Please review this page regularly for updates.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us.